/* Odoo Support Portal - single stylesheet, no build step. */

:root {
  --bg: #f5f6f8;
  --surface: #ffffff;
  --surface-2: #f0f2f5;
  --surface-3: #e6e9ee;
  --border: #dce0e6;
  --border-strong: #c3c9d2;
  --text: #1b1f27;
  --text-muted: #626b7a;
  --accent: #5b3fa8;
  --accent-hover: #4a3290;
  --accent-soft: #efeaf9;
  --on-accent: #ffffff;
  --danger: #b3261e;
  --danger-soft: #fbeceb;
  --success: #1c6b45;
  --success-soft: #e6f4ec;
  --warning: #8a5a00;
  --warning-soft: #fdf3e0;
  --info: #1a5c86;
  --info-soft: #e7f1f8;
  --radius: 10px;
  --radius-sm: 6px;
  --shadow: 0 1px 2px rgba(16, 20, 28, 0.06), 0 4px 14px rgba(16, 20, 28, 0.05);
  --font: "Segoe UI", Roboto, -apple-system, BlinkMacSystemFont, "Helvetica Neue", Arial,
    "Padauk", "Myanmar Text", sans-serif;
  --mono: "Cascadia Mono", Consolas, "SF Mono", Menlo, monospace;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #14161a;
    --surface: #1c1f25;
    --surface-2: #23272e;
    --surface-3: #2c313a;
    --border: #333943;
    --border-strong: #454c58;
    --text: #e8eaed;
    --text-muted: #9aa3b0;
    --accent: #a48cf0;
    --accent-hover: #b6a2f5;
    --accent-soft: #2a2440;
    --on-accent: #16121f;
    --danger: #f2837c;
    --danger-soft: #3a2220;
    --success: #6fd3a3;
    --success-soft: #16301f;
    --warning: #e8b45c;
    --warning-soft: #33280f;
    --info: #7ec2ea;
    --info-soft: #152a38;
    --shadow: 0 1px 2px rgba(0, 0, 0, 0.4), 0 4px 14px rgba(0, 0, 0, 0.3);
  }
}

* { box-sizing: border-box; }

html { -webkit-text-size-adjust: 100%; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font-family: var(--font);
  font-size: 15px;
  line-height: 1.55;
}

a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }

h1, h2, h3 { margin: 0 0 0.5rem; line-height: 1.25; font-weight: 650; }
h1 { font-size: 1.5rem; }
h2 { font-size: 1.15rem; }
h3 { font-size: 1rem; }
p { margin: 0 0 0.75rem; }

/* ------------------------------------------------------------- app shell */

.app {
  display: grid;
  grid-template-columns: 244px 1fr;
  min-height: 100vh;
}

.sidebar {
  background: var(--surface);
  border-right: 1px solid var(--border);
  padding: 1.25rem 0.875rem;
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
}

.brand {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0 0.5rem;
  font-weight: 700;
  font-size: 1.02rem;
  color: var(--text);
}
.brand:hover { text-decoration: none; }
.brand-mark {
  width: 30px; height: 30px;
  border-radius: 8px;
  background: var(--accent);
  color: var(--on-accent);
  display: grid; place-items: center;
  font-size: 0.85rem; font-weight: 700;
  flex-shrink: 0;
}

.nav { display: flex; flex-direction: column; gap: 2px; }
.nav-label {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  padding: 0.75rem 0.6rem 0.25rem;
  font-weight: 650;
}
.nav a {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  padding: 0.5rem 0.6rem;
  border-radius: var(--radius-sm);
  color: var(--text);
  font-size: 0.92rem;
}
.nav a:hover { background: var(--surface-2); text-decoration: none; }
.nav a.active { background: var(--accent-soft); color: var(--accent); font-weight: 600; }

.sidebar-footer { margin-top: auto; border-top: 1px solid var(--border); padding-top: 0.875rem; }
.who { display: flex; align-items: center; gap: 0.6rem; padding: 0 0.4rem 0.6rem; }
.avatar {
  width: 32px; height: 32px; border-radius: 50%;
  background: var(--surface-3); color: var(--text);
  display: grid; place-items: center;
  font-size: 0.75rem; font-weight: 700; flex-shrink: 0;
}
.who-name { font-size: 0.87rem; font-weight: 600; }
.who-role { font-size: 0.75rem; color: var(--text-muted); }

.main { min-width: 0; display: flex; flex-direction: column; }
.page { padding: 1.5rem 1.75rem 3rem; max-width: 1180px; width: 100%; }
.page-head {
  display: flex; align-items: flex-start; justify-content: space-between;
  gap: 1rem; flex-wrap: wrap; margin-bottom: 1.25rem;
}
.page-head .sub { color: var(--text-muted); font-size: 0.9rem; margin: 0; }

/* ----------------------------------------------------------- components */

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}
.card-pad { padding: 1.1rem 1.25rem; }
.card + .card { margin-top: 1rem; }
.card-head {
  padding: 0.9rem 1.25rem;
  border-bottom: 1px solid var(--border);
  display: flex; align-items: center; justify-content: space-between; gap: 1rem;
}

.grid { display: grid; gap: 1rem; }
.grid-2 { grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); }
.grid-4 { grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); }
.row { display: flex; gap: 0.6rem; align-items: center; flex-wrap: wrap; }
.spread { display: flex; justify-content: space-between; align-items: center; gap: 1rem; }
.muted { color: var(--text-muted); }
.small { font-size: 0.85rem; }
.tiny { font-size: 0.78rem; }
.mono { font-family: var(--mono); font-size: 0.85em; }
.stack > * + * { margin-top: 0.75rem; }
.nowrap { white-space: nowrap; }

.stat { padding: 1rem 1.1rem; }
.stat-value { font-size: 1.65rem; font-weight: 700; line-height: 1.1; }
.stat-label { font-size: 0.82rem; color: var(--text-muted); margin-top: 0.15rem; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 0.4rem;
  padding: 0.52rem 0.95rem;
  border-radius: var(--radius-sm);
  border: 1px solid var(--border-strong);
  background: var(--surface);
  color: var(--text);
  font: inherit; font-size: 0.9rem; font-weight: 550;
  cursor: pointer;
  white-space: nowrap;
}
.btn:hover { background: var(--surface-2); text-decoration: none; }
.btn:disabled { opacity: 0.55; cursor: not-allowed; }
.btn-primary { background: var(--accent); border-color: var(--accent); color: var(--on-accent); }
.btn-primary:hover { background: var(--accent-hover); border-color: var(--accent-hover); }
.btn-danger { color: var(--danger); border-color: var(--danger); background: transparent; }
.btn-danger:hover { background: var(--danger-soft); }
.btn-sm { padding: 0.32rem 0.65rem; font-size: 0.82rem; }
.btn-link {
  border: none; background: none; color: var(--accent); padding: 0; cursor: pointer;
  font: inherit; font-size: 0.85rem;
}

label { display: block; font-size: 0.86rem; font-weight: 600; margin-bottom: 0.3rem; }
.field + .field { margin-top: 0.9rem; }
.hint { font-size: 0.8rem; color: var(--text-muted); margin-top: 0.25rem; }

input[type="text"], input[type="email"], input[type="password"], input[type="url"],
input[type="search"], select, textarea {
  width: 100%;
  padding: 0.55rem 0.7rem;
  border: 1px solid var(--border-strong);
  border-radius: var(--radius-sm);
  background: var(--surface);
  color: var(--text);
  font: inherit;
  font-size: 0.92rem;
}
textarea { resize: vertical; min-height: 96px; line-height: 1.5; }
input:focus-visible, select:focus-visible, textarea:focus-visible, .btn:focus-visible,
a:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 1px;
}
input[type="file"] { font-size: 0.85rem; max-width: 100%; }
.inline-form { display: inline; }
.checkbox { display: flex; align-items: center; gap: 0.45rem; font-weight: 500; font-size: 0.86rem; }
.checkbox input { width: auto; }

.badge {
  display: inline-flex; align-items: center; gap: 0.3rem;
  padding: 0.12rem 0.5rem;
  border-radius: 999px;
  font-size: 0.76rem; font-weight: 600;
  background: var(--surface-3); color: var(--text-muted);
  white-space: nowrap;
}
.badge-open { background: var(--info-soft); color: var(--info); }
.badge-awaiting_client { background: var(--warning-soft); color: var(--warning); }
.badge-escalated { background: var(--danger-soft); color: var(--danger); }
.badge-resolved { background: var(--success-soft); color: var(--success); }
.badge-closed { background: var(--surface-3); color: var(--text-muted); }
.badge-role { background: var(--accent-soft); color: var(--accent); }

.alert {
  padding: 0.7rem 0.95rem;
  border-radius: var(--radius-sm);
  border: 1px solid transparent;
  font-size: 0.9rem;
  margin-bottom: 1rem;
}
.alert-success { background: var(--success-soft); color: var(--success); border-color: currentColor; }
.alert-error { background: var(--danger-soft); color: var(--danger); border-color: currentColor; }
.alert-info { background: var(--info-soft); color: var(--info); border-color: currentColor; }

table { width: 100%; border-collapse: collapse; font-size: 0.9rem; }
th {
  text-align: left; font-size: 0.76rem; text-transform: uppercase; letter-spacing: 0.04em;
  color: var(--text-muted); font-weight: 650;
  padding: 0.6rem 1rem; border-bottom: 1px solid var(--border);
}
td { padding: 0.7rem 1rem; border-bottom: 1px solid var(--border); vertical-align: middle; }
tbody tr:last-child td { border-bottom: none; }
tbody tr:hover { background: var(--surface-2); }
.table-wrap { overflow-x: auto; }

.empty { padding: 2.5rem 1.25rem; text-align: center; color: var(--text-muted); }
.empty-title { font-weight: 650; color: var(--text); margin-bottom: 0.25rem; }

.tabs { display: flex; gap: 0.35rem; flex-wrap: wrap; }
.tab {
  padding: 0.35rem 0.75rem; border-radius: 999px; font-size: 0.85rem;
  border: 1px solid var(--border); color: var(--text-muted); background: var(--surface);
}
.tab:hover { text-decoration: none; background: var(--surface-2); }
.tab.active { background: var(--accent); border-color: var(--accent); color: var(--on-accent); }

.pager { display: flex; gap: 0.5rem; align-items: center; justify-content: center; padding: 1rem; }

/* ----------------------------------------------------------------- chat */

.thread-layout { display: grid; grid-template-columns: 1fr 290px; gap: 1rem; align-items: start; }

.messages { padding: 1.25rem; display: flex; flex-direction: column; gap: 1.1rem; }

.msg { display: flex; gap: 0.7rem; max-width: 100%; }
.msg-avatar {
  width: 30px; height: 30px; border-radius: 50%; flex-shrink: 0;
  display: grid; place-items: center; font-size: 0.7rem; font-weight: 700;
  background: var(--surface-3); color: var(--text-muted);
}
.msg-ai .msg-avatar { background: var(--accent); color: var(--on-accent); }
.msg-staff .msg-avatar { background: var(--success); color: var(--surface); }
.msg-body { min-width: 0; flex: 1; }
.msg-meta { display: flex; align-items: baseline; gap: 0.5rem; margin-bottom: 0.2rem; flex-wrap: wrap; }
.msg-author { font-weight: 650; font-size: 0.87rem; }
.msg-time { font-size: 0.76rem; color: var(--text-muted); }
.msg-text {
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.7rem 0.9rem;
  overflow-wrap: anywhere;
}
.msg-client .msg-text { background: var(--accent-soft); border-color: transparent; }
.msg-internal .msg-text { background: var(--warning-soft); border-color: var(--warning); }
.msg-text > *:first-child { margin-top: 0; }
.msg-text > *:last-child { margin-bottom: 0; }
.msg-text ol, .msg-text ul { padding-left: 1.3rem; margin: 0.5rem 0; }
.msg-text li { margin-bottom: 0.35rem; }
.msg-text code {
  font-family: var(--mono); font-size: 0.87em;
  background: var(--surface-3); padding: 0.08em 0.35em; border-radius: 4px;
}
.msg-text pre {
  background: var(--surface-3); padding: 0.7rem 0.9rem; border-radius: var(--radius-sm);
  overflow-x: auto;
}
.msg-text pre code { background: none; padding: 0; }
.msg-text table { font-size: 0.86rem; margin: 0.5rem 0; }
.msg-text th, .msg-text td { padding: 0.35rem 0.6rem; }

.msg-system { justify-content: center; }
.msg-system .msg-text {
  background: transparent; border: none; color: var(--text-muted);
  font-size: 0.82rem; text-align: center; padding: 0.2rem;
}

.msg-attachments { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-top: 0.5rem; }
.thumb {
  display: block; border: 1px solid var(--border); border-radius: var(--radius-sm);
  overflow: hidden; background: var(--surface-2);
}
.thumb img { display: block; max-width: 220px; max-height: 220px; object-fit: cover; }
.file-chip {
  display: inline-flex; align-items: center; gap: 0.4rem;
  padding: 0.35rem 0.7rem; border: 1px solid var(--border);
  border-radius: var(--radius-sm); font-size: 0.83rem; background: var(--surface-2);
}

.composer { border-top: 1px solid var(--border); padding: 0.9rem 1.25rem; }
.composer textarea { min-height: 76px; }
.composer-actions {
  display: flex; align-items: center; justify-content: space-between;
  gap: 0.75rem; margin-top: 0.6rem; flex-wrap: wrap;
}

.locked-note {
  border-top: 1px solid var(--border);
  padding: 1rem 1.25rem;
  color: var(--text-muted);
  font-size: 0.88rem;
  background: var(--surface-2);
  border-bottom-left-radius: var(--radius);
  border-bottom-right-radius: var(--radius);
}

.thinking { display: none; align-items: center; gap: 0.5rem; color: var(--text-muted); font-size: 0.87rem; }
.htmx-request .thinking, .thinking.htmx-request { display: flex; }
.dots span {
  display: inline-block; width: 5px; height: 5px; margin-right: 3px;
  border-radius: 50%; background: var(--text-muted);
  animation: blink 1.2s infinite ease-in-out both;
}
.dots span:nth-child(2) { animation-delay: 0.15s; }
.dots span:nth-child(3) { animation-delay: 0.3s; }
@keyframes blink { 0%, 80%, 100% { opacity: 0.25; } 40% { opacity: 1; } }

.side-facts dt { font-size: 0.76rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--text-muted); font-weight: 650; }
.side-facts dd { margin: 0.15rem 0 0.85rem; font-size: 0.89rem; }
.side-facts dd:last-child { margin-bottom: 0; }

.sources { margin-top: 0.5rem; font-size: 0.78rem; color: var(--text-muted); }
.handover-offer { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-top: 0.6rem; }

/* --------------------------------------------------------------- centered */

.centered {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 2rem 1rem;
}
.centered .card { width: 100%; max-width: 420px; }
.centered-brand { text-align: center; margin-bottom: 1.5rem; }
.centered-brand .brand-mark { margin: 0 auto 0.6rem; width: 42px; height: 42px; font-size: 1.05rem; }

/* ------------------------------------------------------------- responsive */

@media (max-width: 900px) {
  .app { grid-template-columns: 1fr; }
  .sidebar {
    flex-direction: row; align-items: center; gap: 0.75rem;
    border-right: none; border-bottom: 1px solid var(--border);
    padding: 0.7rem 1rem; overflow-x: auto;
  }
  .sidebar-footer { margin-top: 0; border-top: none; padding-top: 0; }
  .nav { flex-direction: row; }
  .nav-label { display: none; }
  .who { padding: 0; }
  .who-text { display: none; }
  .page { padding: 1.1rem 1rem 2.5rem; }
  .thread-layout { grid-template-columns: 1fr; }
}

/* Odoo investigation */
.investigating { display: flex; align-items: center; gap: 0.5rem; font-size: 0.87rem; margin: 0.4rem 0; }
.investigation-extras { margin-top: 0.5rem; display: flex; flex-direction: column; align-items: flex-start; gap: 0.5rem; }
.checks { font-size: 0.8rem; color: var(--text-muted); }
.checks summary { cursor: pointer; }
.checks ol { margin: 0.4rem 0 0; padding-left: 1.3rem; }
.checks li { margin-bottom: 0.2rem; overflow-wrap: anywhere; }
.check-failed { color: var(--danger); }
.msg-text blockquote { margin: 0.5rem 0; padding: 0.1rem 0 0.1rem 0.8rem; border-left: 3px solid var(--border); }
.subsection { border: 1px solid var(--border); border-radius: 8px; padding: 0.4rem 0.8rem 0.7rem; margin: 0.75rem 0 0; }
.subsection legend { font-size: 0.8rem; font-weight: 650; padding: 0 0.3rem; }
.subsection > * + * { margin-top: 0.5rem; }
.odoo-skipped { margin-top: 0.4rem; }

/* A screenshot pasted into a message box, waiting to be sent */
.paste-preview { display: flex; align-items: center; gap: 0.6rem; margin-top: 0.5rem; padding: 0.4rem 0.6rem; border: 1px dashed var(--border); border-radius: 8px; }
.paste-preview[hidden], .paste-warning[hidden] { display: none; }
.paste-preview img { max-width: 120px; max-height: 80px; object-fit: cover; border-radius: 4px; }
.paste-preview [data-paste-name] { flex: 1; overflow-wrap: anywhere; }
.paste-warning { color: var(--danger); }